Today I learned that my bank branch will close its drive through facility at the end of April! In the grand scheme of things, this is no disaster. Actually, in no scheme of things is it a disaster, but I am annoyed. I like drive through banking.
From the days when it made it easier to get banking done with my children in tow, to the present when my knees react badly to standing in lines, I have really liked drive through banking. I have preferred to sit in the car, eating a patty, drinking some coconut water, while listening to a talk show or reading a book, rather than waiting in a line in a banking hall. I avoid banking halls like the plague. I associate them with long lines, long waits and increasingly short fuses!
When I asked the drive through teller where the nearest drive through facility would be after April, she told me of a branch halfway across town. So that’s out. I asked her what my other options would be and they were:
a) online banking (which I already do as much as possible)
b) the automatic tellers (which often involve standing in long lines and sometimes do not provide as much privacy as I would like)
c) the (dreaded) banking hall.
Thoughtful Concluding Analysis
Maybe it’s a cost-cutting measure. Maybe it’s increased efficiency for the bank, if not for me. Maybe it’s because there’s a gremlin on some committee in the bank whose sole purpose is finding ways and means to irritate and annoy customers. (Can’t let them get too comfortable, you know! Always keep them wondering what’s next! Hehehe!) Yes…that third possibility….